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iH18 IB 930.fh10 8/2/06 4:56 PM Page 12 

11

Symptom                          Possible Problem                                                    Solution

Unit doesn’t respond
(no power)

iPod shuffle does not
dock properly

Battery Low icon
always flashing

iPod Shuffle does not
respond to the unit

AC adaptor isn’t plugged into a wall outlet
or the connector is not plugged into the
power supply jack on the back of the unit

Plug the AC adaptor into a wall outlet and plug the connector
into the supply jack on the unit

Wall outlet is not functioning.

Plug another device into the same outlet to confirm the outlet
is working

iPod shuffle didn’t install properly

Remove your iPod shuffle from the dock and check for
obstruction on the connectors in the dock and on your iPod
shuffle. Then reseat it in the dock.

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment

iPod Shuffle is not installed properly

Remove your iPod shuffle from the dock and check for an
obstruction on the connectors in the dock and on your iPod
shuffle. Then place it back in the dock.

iPod Shuffle is locked up

Please make sure your iPod shuffle is working properly before
docking into the unit. Please refer to your iPod shuffle manual
for details.

Travel Lock is ON, disabling button 

Make sure Travel Lock switch is in unlocked position

Buttons/Controls don’t work