Avaya 6402 Guida Utente
Appendix E: Troubleshooting
DEFINITY
Communications System
DEFINITY High Speed Link
Page E-2
User´s Guide
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PROBLEMS AND
SOLUTIONS
SOLUTIONS
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Symptom
Problem
Solution
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The set does not function
normally, unfamiliar front
panel messages.
normally, unfamiliar front
panel messages.
Set is in a FIELD TEST mode for
use by trained service personnel
only.
use by trained service personnel
only.
Press
NEXT/NO
and
BACK
simultaneously to exit the
FIELD TEST mode. The set will
perform a self-test and then
display
FIELD TEST mode. The set will
perform a self-test and then
display
IDLE
on the front panel
interface. If the HSL does not
display
display
IDLE
, clear the set by
unplugging and reconnecting
the power cord. Using the
the power cord. Using the
VIEW OPTIONS?
menu, verify
the options have not been
changed.
changed.
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Calls can not be dialed
using the RS-232 interface.
using the RS-232 interface.
The dial method selected is
incorrect.
incorrect.
Set
DIAL METHOD
to
RS-232
, and try again.
Set is not IDLE when the dial
command is entered.
command is entered.
Return the set to the IDLE mode
and try again.
and try again.
The dial command is entered
incorrectly.
incorrectly.
Verify that both the A and T
characters were entered using
either upper case or lower case,
and the dial command ends
with the CARRIAGE RETURN
character.
characters were entered using
either upper case or lower case,
and the dial command ends
with the CARRIAGE RETURN
character.
The dial command is sent at the
wrong speed.
wrong speed.
Verify that the terminal uses one
of the following speeds: 300,
1200, 2400, 4800, 9600, or 19200
bps.
of the following speeds: 300,
1200, 2400, 4800, 9600, or 19200
bps.
The DTR input lead on the V.35
interface is OFF.
interface is OFF.
Configure the V.35 terminal
equipment to turn ON the DTR
lead and try again.
equipment to turn ON the DTR
lead and try again.
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