Epson CX11N Guida All'Installazione
Solving Problems
29
Solving Problems
3
This chapter describes how to troubleshoot problems with setting up the CX11N and
installing the software. It also describes how to uninstall the printer software.
installing the software. It also describes how to uninstall the printer software.
Correcting USB Problems
If you are having difficulty using the product with a USB connection, see if your
problem is listed below, and take any recommended actions.
problem is listed below, and take any recommended actions.
USB connections
For best results, connect the product directly to the computer’s USB port. If you are
using multiple USB hubs, connect the CX11N to the first-tier hub.
using multiple USB hubs, connect the CX11N to the first-tier hub.
Windows operating system
Your computer must be pre-installed with Windows XP, Me, 98SE, or 2000; a model
that was pre-installed with Windows 98SE and upgraded to Windows Me; or a model
that was pre-installed with Windows Me, 98SE, or 2000, and upgraded to Windows
XP. You may not be able to install or run the USB printer driver on a computer that
does not meet these specifications or that is not equipped with a built-in USB port.
that was pre-installed with Windows 98SE and upgraded to Windows Me; or a model
that was pre-installed with Windows Me, 98SE, or 2000, and upgraded to Windows
XP. You may not be able to install or run the USB printer driver on a computer that
does not meet these specifications or that is not equipped with a built-in USB port.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of
the following and perform the recommended checks to ensure proper installation.
the following and perform the recommended checks to ensure proper installation.