Epson 310 Manuale Utente

Error Indicators

Follow the instructions on the display screen to solve most common problems. If 
you see one of the error messages below, follow the steps here to proceed.

Check the solutions below if you’re having trouble using your WorkForce 310 
Series.

Note: 
If the screen shows only the time, the WorkForce 310 Series is in sleep mode to save 
power. Press any button (except the

 P

On button) to wake it up.

■

Make sure your paper is loaded printable side up (usually the whiter, brighter, 
or glossy side). Load it short edge first, and against the right side. Don’t load 
paper above the arrow mark inside the edge guide.

■

Make sure the type of paper you loaded matches the paper size and paper type 
settings on the control panel or in your printer software (see page 38) when 
copying or faxing. 

Printer error
See your documentation.

Turn the WorkForce 310 Series off, make sure no 
paper is jammed inside (see page 50), and turn it 
back on. If the error is not resolved, contact Epson 
(see page 54).

Scanner error
See your documentation.

Turn the WorkForce 310 Series off and then back 
on. If the error is not resolved, contact Epson (see 
page 54).

The printer’s ink pads are 
nearing the end of their service 
life.
Please contact Epson Support.

Contact Epson to replace ink pads before the end 
of their service life. When the ink pads are 
saturated, the printer stops and Epson support is 
required to continue printing.

The printer’s ink pads are at 
the end of their service life.
Please contact Epson Support.

Contact Epson to replace ink pads (see page 54).

WF310_QG.book  Page 49  Wednesday, April 8, 2009  2:14 PM