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Internet
See also 
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You cannot connect to the Internet
If you are using a dial-up modem, make sure that the 
modem cable is plugged into the modem jack and not 
the Ethernet network jack. See your setup poster to 
make sure that the connections have been made 
correctly.
- OR -
If you are using a cable or DSL modem, make sure that 
the modem cable is plugged into the Ethernet network 
jack and not the modem jack. See your setup poster to 
make sure that the connections have been made 
correctly.
Make sure that your account with your Internet service 
provider (ISP) is set up correctly. Contact your ISP 
technical support for help.
Make sure that you do not have a problem with your 
modem. For more information, 
.
You see an “Unable to locate host” message and are unable 
to browse the Internet
This problem can occur when you have typed a URL 
(Web address) incorrectly, you have lost your Internet 
connection, or your ISP is having technical difficulties. 
Double-check the URL or try a different URL. If the error 
message still appears, disconnect from the ISP 
connection and close your browser, then reconnect and 
open the browser. If you still get the error, your ISP may 
be having technical difficulties.
Help
For more information about troubleshooting Internet 
connections, click Start, then click Help and Support. Type the phrase 
troubleshooting connections in the Search Help box, then press 
E
NTER
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8512280.book  Page 109  Monday, March 26, 2007  4:25 PM