Netgear WAC104 – Dual Band 802.11ac Wireless Access Point Guida All'Installazione

September 2016

Building 3, University Technology Centre  

Curraheen Road, Cork, Ireland 

NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo 

are trademarks of NETGEAR, Inc. Any non‑NETGEAR 

trademarks are used for reference purposes only.

The default WiFi network name (SSID) for the 2.4 GHz radio band and the 
default SSID for the 5 GHz radio band are on the product label. By default, 
the access point’s WiFi network provides open access. We recommend that 
you set up WiFi security.

To connect your computer or WiFi device (such as a smartphone) to your 
access point’s WiFi network, you can use either the manual method or the 
Wi-Fi Protected Setup (WPS) method.

1.  Open the software utility that manages your WiFi connections on the 

computer or WiFi device that you want to connect to your access point.
This utility scans for all WiFi networks in your area.

2.  Find and select your access point’s WiFi network name (SSID).

The default SSID for the 2.4 GHz radio band and the default SSID for 
the 5 GHz radio band are on the product label.

3.  Click the 

Connect button.

By default, the WiFi network is open (that is, unsecured), so you do not 
need to enter a network key or password.

4.  Repeat Step 1 through Step 3 to add other computers or WiFi devices.

If your computer or WiFi device supports WPS, you can use WPS to join 
the access point’s WiFi network. For help with the 

WPS button on your 

computer or WiFi device, check the instructions or online help that came 
with that computer or WiFi device. Some older equipment cannot use WPS.

Note: 

WPS does not support WEP security. If you are using WEP security, 

use the manual method.
1.  Press the 

WPS button on the access point.

2.  Within two minutes, on your computer or WiFi device, press its 

WPS 

button or click its onscreen 

WPS button.

The computer or WiFi device connects to your access point’s WiFi 
network.

3.  Repeat this process to add other computers or WiFi devices to the 

network.

The following table provides some tips for correcting simple problems 
that you might encounter. For more troubleshooting information, see the 
troubleshooting chapter in the user manual.

Power LED is off.

The access 
point is not 
receiving 
power.

•Make sure that the power adapter is securely connected to your 
access point and securely connected to a working power outlet.
•Check that you are using the power adapter that NETGEAR 
supplied for this product.

Power LED remains 
blinking green slowly 
and continuously.

Note

: When firmware 

is being upgraded, 
the Power LED 
temporarily blinks 
green.

A firmware 
or hardware 
problem 
exists.

If the Power LED is still blinking green three minutes after you 
turn on power to the access point or if the Power LED is blinking 
green slowly and continuously at any other time, do the following:
1. 

Turn off the power and then turn it back on to see if the 
access point recovers.

2. 

Press and hold the 

Reset button to return the access point 

to its factory settings.

If the error persists, contact NETGEAR at 

A LAN port LED is 
off.

A hardware 
connection 
problem 
exists.

•Make sure that the Ethernet cable connectors are securely 
plugged into the access point and LAN device.
• Make sure that the LAN device is turned on.

WiFi LED is off.

The WiFi 
connection 
does not 
work.

•Verify that the radios are turned on by pressing the 

Off button.
•If the radios are turned on but the WiFi LED remains off, contact 
NETGEAR.

You cannot connect 
to the access point 
from a browser.

Multiple 
possible 
causes.

•If you are using an Ethernet-connected computer, check the 
Ethernet connection between the computer and the access point.
•Quit the browser, clear the cache, delete the cookies, and launch 
the browser again.

Thank you for purchasing this NETGEAR product. You can visit  

 to register your product, get help, access the latest 

downloads and user manuals, and join our community. We recommend that you 
use only official NETGEAR support resources.

For more information about the installation options, visit  

 to access the user manual.

For the current EU Declaration of Conformity, visit  

For regulatory compliance information, visit  

See the regulatory compliance document before connecting the power supply.