Xerox Phaser 540 Dépliant
Printing Reference
9-1
Chapter
9
Troubleshooting
Getting help
Using the Tektronix Bulletin Board Service
The Tektronix Bulletin Board Service (BBS) is available for direct
downloading of the latest versions of printer drivers, utilities, and files. If
you have a Macintosh or PC, communication software, and modem, you can
call the service and use the menus to locate and download the files
you want.
downloading of the latest versions of printer drivers, utilities, and files. If
you have a Macintosh or PC, communication software, and modem, you can
call the service and use the menus to locate and download the files
you want.
To access the BBS 24 hours a day, seven days a week, call (503) 685-4504.
For a detailed instruction guide on system requirements, terminal settings,
protocol, modem, how to connect to our BBS, and how to download files,
request a document catalog from HAL or EuroHAL, the Tektronix
automated fax systems. See page 9-2 for instructions on using these systems.
protocol, modem, how to connect to our BBS, and how to download files,
request a document catalog from HAL or EuroHAL, the Tektronix
automated fax systems. See page 9-2 for instructions on using these systems.
Reaching the Technical Support staff
If your problem is still not resolved after trying the suggestions in this
chapter, call the Tektronix Technical Support Hotline in the United States
from 6 AM to 5 PM PST, Monday through Friday, at 1-800-835-6100.
Outside the U.S., contact your reseller or local Tektronix office.
chapter, call the Tektronix Technical Support Hotline in the United States
from 6 AM to 5 PM PST, Monday through Friday, at 1-800-835-6100.
Outside the U.S., contact your reseller or local Tektronix office.
Also, refer to the HAL catalog for articles on using the printer, specific
applications, and computing environments; see page 9-2 for instructions on
using HAL and EuroHAL.
applications, and computing environments; see page 9-2 for instructions on
using HAL and EuroHAL.