Xerox DocuTech 180 HighLight Color System Guida Utente
DocuTech 128/155/180 HighLight Color Operator Guide
4- 23
Problem Solving
Interposer problems
NOTE: Production publisher configuration only
Table 4-2. Resolving an interposer problem
Problem
Suggested solutions
Repeated jams in
interposer
interposer
Follow the jam clearance diagram in the Printer Fault Clearance
window carefully to ensure all paper has been cleared.
Make sure the stock in trays 4 and 5 (2-Tray) or 4, 5, and 6 (3-Tray)
have been loaded correctly. Refer to the Satisfaction guides in
chapter 4, “Technical Information”, for information on loading stock
in trays 4 and 5 (2-Tray) or 4, 5, and 6 (3-Tray).
Make sure the stock loaded meets the specifications for these trays
as indicated in the Satisfaction guides in chapter 4, “Technical
Information”.
window carefully to ensure all paper has been cleared.
Make sure the stock in trays 4 and 5 (2-Tray) or 4, 5, and 6 (3-Tray)
have been loaded correctly. Refer to the Satisfaction guides in
chapter 4, “Technical Information”, for information on loading stock
in trays 4 and 5 (2-Tray) or 4, 5, and 6 (3-Tray).
Make sure the stock loaded meets the specifications for these trays
as indicated in the Satisfaction guides in chapter 4, “Technical
Information”.
Tray 6 error
messages
messages
Messages are displayed in the status area of the FreeFlow Print
Server. Click on any Tray 6 messages to display more information
about the message and the actions to perform. This information is
displayed in a separate Printer Fault Clearance window.
Server. Click on any Tray 6 messages to display more information
about the message and the actions to perform. This information is
displayed in a separate Printer Fault Clearance window.
3-Tray Interposer
licensed and
enabled, error if not
installed
licensed and
enabled, error if not
installed
To determine if the 3-Tray Interposer is licensed and enabled, select
Setup > Feature Licenses on the FreeFlow Print Server to open the
License Manager window.
Look for and double-click the 3-Tray Interposer line. If the 3-Tray
Interposer is installed but not licensed, an error message appears.
Follow the steps for installing a license as documented in the
Getting Ready for the FreeFlow Print Server Installation guide.
Select Yes if the new license information should be used the printer.
Select No if the printer should use the current license information.
Setup > Feature Licenses on the FreeFlow Print Server to open the
License Manager window.
Look for and double-click the 3-Tray Interposer line. If the 3-Tray
Interposer is installed but not licensed, an error message appears.
Follow the steps for installing a license as documented in the
Getting Ready for the FreeFlow Print Server Installation guide.
Select Yes if the new license information should be used the printer.
Select No if the printer should use the current license information.