Xerox DigiPath Professional Production Software Support & Software Documento

 

  

 
 

tion: 

Configuration: DigiPath 3.0 and 4.0

 

Release: DigiPath 3.0 and 4.0 

Title: The XDL_ADMIN password should not be changed on a DigiPath system. 
 
Analysts please distribute this Bulletin to Xerox DigiPath Customers using Document Library. 

 

 
 

 
 
PROBLEM:  Changing the XDL_ADMIN password on a DigiPath 3.0 or DigiPath 4.0 system through Windows will cause a 
problem accessing Document Library, Library Administration Tool and Batch Tool applications.   
 
CAUSE: When multiple DigiPaths share their databases, the XDL_ADMIN and XDLUser passwords must be the same on all 
systems. If they are not, the systems will not share their databases.  Changing the XDL_ADMIN user account password in 
windows on an individual system will cause a problem as well in the DigiPath database.  This will affect the user ability to log 
in to Document Library, Library Administration Tool and Batch Tool due to a password mismatch between DigiPath and the 
Windows operating system. 
 
SOLUTION: The XDL_ADMIN password must be changed by a Xerox representive via a custom upgrade installation.  If 
the XDL_ADMIN password must be changed for security purposes, please contact the Xerox Customer Support Center to 
place a service call. 
 
SOFTWARE VERSION:  DigiPath 3.0 and 4.0

THE DOCUMENT COMPANY

 

XEROX