Xerox DocuColor 12 Printer with Matchprint Professional Server Guida All'Installazione

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Matchprint Professional Server IIx for Xerox: Hardware Installation and Startup 
Page 36 of 36 
2003 Kodak Polychrome Graphics. All rights reserved.
 
Cannot print 12" x 18" test form.  
1.  Reboot the Matchprint Professional Server server. 
2.  If still unable to print, restart the DC12. At the RIP 
Printer menu, delete the DC12 printer, and then re-
add the printer. 
3.  Restart the calibration process 
Unable to calibrate 12" x 18" media - 
calibration does not stop. 
Having difficulty calibrating 12" x 18" media. 
1.  Cancel the calibration through the Task Manager 
(Ctrl + Alt + Del) and select End Task. 
2.  Power down and Restart the server. 
3.  Calibrate to normal bond letter size media first. 
Next, calibrate with 12 x 18 media, when setting 
the 12 x 18 calibration page on the scanner, offset 
the page to the right about 1 inch. 
Having difficulty with the Matchprint 
Professional Server Version 3.0 calibration 
process. 
This is a basic procedure that can be used by all 
customers: 
If you generally use only bond media or are having 
extreme problems with the calibration application, 
check the “apply to all” box when calibrating to normal 
bond, letter size media. Calibrate to normal bond letter 
size media. Next, calibrate with 12 x 18 media. When 
setting the 12 x 18 calibration page on the scanner, 
offset the page to the right about 1 inch. 
 
CALIBRATION with SpectroCam on DC12 LP 
White reference does not work in Matchprint 
Professional Server RIP calibration 
application. 
1.  Be sure the SpectroCam device in seated squarely 
on the plaque and the plaque is CLEAN. 
2.  Load the SpectroStar SpectroCam software onto 
the server, do the white reference procedure, then 
quit. 
3.  Return to the Matchprint Professional Server RIP 
calibration application and read patch data.  
SpectroCam is not reading data correctly and 
is difficult to use.  
1.  Reboot Matchprint Professional Server server, 
reprint test page (if necessary), and re-calibrate 
test page. 
 
Technical Support 
If you have any problems with installation, contact technical support for assistance at 1-800-821-2797.