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Splash Server Online Manuals
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Chapter 12: FAQs, Troubleshooting, and Technical Support
Problem: The Splash server starts, but the Splash server application reports that there is a
problem.
problem.
Solutions:
The Splash server application requires that several system extension files be present in the
Extensions folder within the System Folder, or the server application will not open. A different error
message appears for each required Splash extension file that is missing:
Extensions folder within the System Folder, or the server application will not open. A different error
message appears for each required Splash extension file that is missing:
•
The error message, “A postscript error has been reported by the PostScript Interpreter” indicates
that the “Splash Lib” extension is missing from the Extensions folder.
that the “Splash Lib” extension is missing from the Extensions folder.
•
The error message, “No Splash Card Found” indicates that the “Splash LSC Board Startup”
extension is missing.
extension is missing.
•
The error message, “The application ‘Splash Server’ could not be opened because
‘DeviceSharedLib’ could not be found” indicates that the “Splash Print Library” extension is
missing.
‘DeviceSharedLib’ could not be found” indicates that the “Splash Print Library” extension is
missing.
•
The error message, “The application ‘Splash Server’ could not be opened because ‘FIPLib PPC’
could not be found” indicates that the “Splash Spool Lib” extension is missing.
could not be found” indicates that the “Splash Spool Lib” extension is missing.
•
The error message, “The application ‘Splash Server’ could not be opened because ‘MSL
RuntimePPC’ could not be found” indicates that the “MSL RuntimePPC.DLL” extension is
missing.
RuntimePPC’ could not be found” indicates that the “MSL RuntimePPC.DLL” extension is
missing.
•
The error message, “The application ‘Splash Server’ could not be opened because ‘MSL
RuntimePPC++’ could not be found” indicates that the “MSL RuntimePPC++.DLL” extension
is missing.
RuntimePPC++’ could not be found” indicates that the “MSL RuntimePPC++.DLL” extension
is missing.
•
The error message, “The application ‘Splash Server’ could not be opened because ‘LSC.MOT’
could not be found” indicates that the “Splash LSC Board Enabler” extension is missing.
could not be found” indicates that the “Splash LSC Board Enabler” extension is missing.
To solve the problem, locate the missing extension file and move it back into the Extensions folder
within the System Folder, or re-install the Splash server software.
within the System Folder, or re-install the Splash server software.
Splash Server Online Manuals
The manuals for the Splash server are provided on the Splash server computer, located in the
network-shared folder named “Splash Online Documentation”. All files are in Adobe Acrobat
format, and can be viewed or printed using the Acrobat Reader application on your client Macintosh
or Windows computer.
network-shared folder named “Splash Online Documentation”. All files are in Adobe Acrobat
format, and can be viewed or printed using the Acrobat Reader application on your client Macintosh
or Windows computer.
Note!
Acrobat Reader is needed to view the Splash online manuals from a client computer. Acrobat
Reader is not required for printing to the Splash server.
Reader is not required for printing to the Splash server.
Note!
You can drop-print the Acrobat PDF files to the Splash server by dragging them onto the Splash
server Hold queue or the Drop folder in the Splash folder.
server Hold queue or the Drop folder in the Splash folder.