Cisco Cisco Agent Desktop 8.0 Riferimenti tecnici

When starting up CAD-BE, the browser displays the following 
message: “Your security settings do not allow Web sites to use ActiveX 
controls installed on your computer. This page may not display 
correctly. Click here for options…”

The agent is running CAD-BE on a computer where the security 
settings prevent the browser from running ActiveX components. This 
will prevent the Java Runtime Environment from running. The Java 
Runtime Environment is required to run CAD-BE. See the Cisco CAD 
Installation Guide for the correct Internet Explorer settings. When the 
settings are correct, restart CAD-BE.

When starting CAD-BE, the browser displays the following message: 
“Javascript is not enabled in this browser. Cisco Agent Desktop—
Browser Edition will not work.”

Javascript is not enabled in the browser. See the Cisco CAD 
Installation Guide for the correct browser settings. When the settings 
are correct, restart CAD-BE.

When starting CAD-BE, the browser displays the following message: 
“We're sorry. This browser does not understand the object tag! Cisco 
Agent Desktop—Browser Edition will not run.”

This message appears in the following circumstances: 

■

You are using an unsupported browser. Internet Explorer 6 and 7 
and Mozilla Firefox 1.5 and above are the only supported 
browsers for this release.

■

You do not have the required Java Runtime Environment version 
installed. You can install the Java Runtime Environment from the 
CAD Installation webpage.

■

You have ActiveX controls disabled in your browser. See the 
Cisco CAD Installation Guide for the correct browser settings. 
When the settings are correct, restart CAD-BE.

■

You do not have Java enabled. See the Cisco CAD Installation 
Guide for the correct browser settings.