Cisco Cisco Unified MeetingPlace Web Conferencing Guida Alla Risoluzione Dei Problemi

Log in to Cisco MeetingPlace Web using a System Manager profile.

1. 

Click the Admin link (located at the top right of the page).

2. 

Click the Web Server Properties link and set the appropriate values for these parameters:

Required SSL

♦ 

Hostname

♦ 

3. 

Click Submit to save changes.

4. 

Complete these steps:

From the System Tray, right−click the MeetingPlace icon and select Eventlog. Monitor the eventlog
to make sure Cisco MeetingPlace Web does not generate any error events.

1. 

Open the Services Control panel and verify all Cisco MeetingPlace Web services are up and running.

2. 

Telnet to the Cisco MeetingPlace server and issue the gwstatus command. Verify that:

All MeetingPlace Web services are up and active.

a. 

All MeetingPlace Web services are the correct version.

If Cisco MeetingPlace Web was upgraded, make sure the audio service was upgraded
as well.

a. 

If the audio service was not upgraded, refer to Field Notice: FA00325 − After
Upgrading MeetingPlace Web to Newer Version, GWSTATUS Shows That Audio
Service Did Not Get Upgraded to the New Version.

b. 

b. 

3. 

Complete these steps:

Confirm you can access the Web homepage.

From the internal gateway machine, open a browser and enter:

◊ 

http://xyz.company.com (fully qualified domain name)

◊ 

http://ipaddress (IP of gateway machine)

◊ 

♦ 

From another internal PC, open a browser and enter:

http://xyz.company.com (fully qualified domain name)

◊ 

♦ 

1. 

Schedule a test meeting from Cisco MeetingPlace Web. Use these options:

Recording = Yes

♦ 

Add a Powerpoint file

♦ 

Display Meeting to Everyone = No

♦ 

2. 

Join the meeting and make sure:

You can launch the Meeting Room

♦ 

You can share a presentation

♦ 

You can record the meeting

♦ 

You can enable collaboration and have another user take control

♦ 

You can create a slide show

♦ 

You can create annotations

♦ 

3.