Cisco Cisco Unified MeetingPlace 8.6 Guida All'Installazione
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Step 3
If the services are not running, restart them.
Verifying That MPNotify and MPAgent Can Sign In
Restriction
Running some services, such as MPAgent, can use as much as 90 percent of your CPU. Fortunately, these services run at a low
priority so the CPU spikes do not impact important system functions.
priority so the CPU spikes do not impact important system functions.
Before You Begin
Sign in as an administrator to the Cisco Unified MeetingPlace Web Server that has the IBM Lotus Notes for Cisco Unified
MeetingPlace integration installed on it.
MeetingPlace integration installed on it.
Procedure
Step 1
Open the Gateway Configuration utility.
Step 2
Select Properties.
Step 3
Select the Notes Gateway tab.
Step 4
Check Verbose Logging.
Step 5
Select OK.
Step 6
Right-click the Gateway Configuration utility and select Eventlog.
The system displays the Gateway SIM eventlog.
Step 7
Stop and restart the following services:
•
Cisco Unified MeetingPlace
•
Cisco Unified MeetingPlace Notification Gateway
Step 8
View the Gateway SIM eventlog.
The eventlog should display entries that show the MPNotify and MPAgent signing in to the IBM Lotus Domino Server
and Cisco Unified MeetingPlace, similar to the following:
and Cisco Unified MeetingPlace, similar to the following:
12/17 12:20:06 MPNotify Information:[2] No new messages to process
12/17 12:20:07 MPNotify Information:[2] Domino server CN=ServerName is available
12/17 12:19:08 mpagent Success:Registered for CS events
12/17 12:19:08 mpagent Success:Successfully logged into MeetingPlace
12/17 12:19:08 MPNotify Information:MeetingPlace login completed
12/17 12:18:55 mpagent Success:The MPAgent has started successfully.
12/17 12:18:51 mpagent Information:Service started
12/17 12:18:43 MPNotify Information:Service started
Step 9
If the IBM Lotus Notes Gateway service is not signing in to the IBM Lotus Domino Server, check to see if the IBM Lotus
Notes client on the Cisco Unified MeetingPlace Web Server that has the IBM Lotus Notes for Cisco Unified
MeetingPlace integration installed on it can view its mail database.
Notes client on the Cisco Unified MeetingPlace Web Server that has the IBM Lotus Notes for Cisco Unified
MeetingPlace integration installed on it can view its mail database.
If the mail database is not accessible, see the IBM Lotus Notes documentation to troubleshoot this problem.
Step 10
If the MPAgent and MPNotify services cannot sign in to the Cisco Unified MeetingPlace system, verify that the
Cisco Unified MeetingPlace system is up and running and that you have network connectivity.
Cisco Unified MeetingPlace system is up and running and that you have network connectivity.