Cisco Cisco Unified Communications Integration for Cisco WebEx Connect
Known Issues/Limitations
10
Cisco Unified
Communication
Communication
Integration Visual
Voicemail
•
Users who receive forwarded voicemails with an additional message sent by the forwarder may
not be able to play the entire voicemail message. [418989]
not be able to play the entire voicemail message. [418989]
•
Timestamps for received voicemails may be incorrect if the corresponding Unity server’s time is
not set to GMT. [419293]
•
Occasionally users may have connection issues to Cisco UC integration with Cisco WebEx
Connect or with Visual Voicemail when connecting through a virtual private network (VPN).
Signing out and back in to Cisco WebEx Connect should resolve these issues (assuming there are
Signing out and back in to Cisco WebEx Connect should resolve these issues (assuming there are
no network issues). [418915]
•
Users who have special characters in their Cisco Unified Communications Manager usernames
may experience problems receiving voicemails. [417970]
may experience problems receiving voicemails. [417970]
•
Users are not able to sign in to Visual Voicemail services if any of the following conditions are true:
the user password is locked, the user password has expired, or the mailbox is over its limit and
the user password is locked, the user password has expired, or the mailbox is over its limit and
cannot send or receive messages until some are deleted. [417832, 417796, 417776, 414663]
Problems making calls
with phone tab
with phone tab
A user may experience problems making phone calls with the Cisco WebEx Connect Phone tab, and the
user’s phone number may blink continuously. If more than one user assigned to the Cisco Unified
user’s phone number may blink continuously. If more than one user assigned to the Cisco Unified
Communications Manager is experiencing these problems, it may be related to a known Cisco Unified
Communications Manager Defect (CSCta67626). To resolve the problem, The Cisco Unified
Communications administrator should restart the TFTP server for the impacted cluster. Refer to the
Administration Guide for Cisco Unified Communications Manager
to determine how to restart the TFTP
server.
Language support issues
for global users
•
Spaces features are available only in the English language.
•
The desktop sharing floating icon tray is available only in the English language.
•
When a user signs in to Cisco WebEx Connect in one language and switches to another language
in the same session, any subsequent error messages are displayed in the language that was
in the same session, any subsequent error messages are displayed in the language that was
selected when the user originally signed in.
•
The Cisco WebEx Connect Administration Tool is available only in the English language.
•
Cisco WebEx Connect online help does not contain content about Spaces for languages other
than English.
Windows 7 Support
•
Documents stored in spaces in the Files tab can be opened only in read-only mode in Microsoft
Windows 7; these documents cannot be opened in Edit mode. This problem is caused by an issue
Windows 7; these documents cannot be opened in Edit mode. This problem is caused by an issue
with the Microsoft Windows 7 operating system. Currently, there is no estimate on when a patch
will be available from Microsoft to correct this problem.
will be available from Microsoft to correct this problem.
Accessibility
•
Spaces features and Calendar tab elements are not keyboard accessible.
•
Accessibility features do not work in the broadcast message dialog box. [410862]
Cisco Unified
Communications
Communications
Integration for Cisco
WebEx Connect
conference roster issues
conference roster issues
If conference calls cross multiple Cisco Unified Communications Manager clusters, conference roster
information may be incorrect. Users may notice this condition by seeing incorrect Caller ID and/or
information may be incorrect. Users may notice this condition by seeing incorrect Caller ID and/or
incorrect call status (connected/disconnected). This problem is a known limitation of Cisco Unified
Communications Manager. [413404],[416129]
Proxy connection
support for Cisco Unified
support for Cisco Unified
Communications
Integration for Cisco
WebEx Connect
When a user’s PC accesses the Internet through a proxy, the Cisco Unified Communications Integration for
Cisco WebEx Connect may not successfully connect. [ 413976]
Cisco WebEx Connect may not successfully connect. [ 413976]