Cisco Cisco Unified Communications Integration for Cisco WebEx Connect

Known Issues/Limitations

contacts

profile permissions to My Organization and/or My Network and your contact has not added you as a
contact to their contact list.

Profile

•

Profile updates take some time to display for a contact after a change in Profile permissions.
[418855]

•

When importing information from a CSV file, leaving out the ISO country code fields and instead

including the country code as a prefix in the phone number field will cause the phone number to
be displayed incorrectly in the profile. [CSCzu48674]

Dragging and dropping a
file to the desktop

Dragging and dropping a file from the IM window that has been sent through the file transfer feature of
Cisco WebEx Connect to copy the file to the Windows desktop is not supported. [336684]

Uninstalling Cisco WebEx

Connect on Windows

Vista

When uninstalling Cisco WebEx Connect on the Windows Vista operating system, the User Account

Control dialog says that an “Unknown Publisher” wants to access your computer and asks if you want to

allow it to continue. The “Unknown Publisher” should be listed as Cisco WebEx Connect. The user should

click Allow and Cisco WebEx Connect will be uninstalled. [335193]

Desktop sharing on

Windows Vista

If the Host of a desktop sharing session is running the Windows Vista operating system with their Windows

color scheme set to “Window Aero,” some areas of the desktop may not be visible to attendees of the
desktop sharing session. [336491]

Starting a WebEx
meeting after a previous

meeting ends

Users may not be able to start a new WebEx meeting if they start it immediately after joining a meeting that
has ended. If a user receives a WebEx meeting invitation, but the host ends the meeting before the user has

joined the meeting, the user will receive an error when they click on the "Join" link. The user will then be

unable to start a new meeting for 90 seconds. After 90 seconds, the user will be able to start a new WebEx
meeting. [334225]

Meeting list

•

If a host schedules a meeting on a WebEx site and then imports it to Microsoft Outlook, but does
not specify the WebEx site account in Cisco WebEx Connect, and then the host signs in to Cisco

WebEx Connect, the meeting will display the attendee view of the meeting and when the host
clicks the join button, an error message will appear. [416845]

•

If a host schedules a meeting on the WebEx site, and then starts the meeting in the Cisco WebEx
Connect meeting list, the meeting will be temporarily removed from the meeting list after the

meeting has ended. [414892]

•

Any meeting title that contains quotation marks (") will not be displayed properly in the Meetings
tab, in meeting reminders, and so on. Meeting titles should not contain quotation marks.

[CSCun44845]

WebEx meeting issues

for previous versions of
WebEx

For meetings that were scheduled with WebEx versions earlier than WBS27 SP22, The following conditions

may occur with Cisco WebEx Connect:

•

The instant meeting’s topic may be hardcoded. [411367]

•

Garbage characters may appear for the meeting information after starting an instant meeting from
Cisco WebEx Connect. [409254]

•

Users cannot import iCalendar file into Microsoft Outlook 2007 and earlier versions. [412957]

•

When a meeting is rescheduled, notifications of the meeting changes cannot be imported to
Microsoft Outlook. [415910]

Inviting offline users to

audio conference

If the host of an audio conference does not have Microsoft Outlook set up on his or her computer, email

invitations will not be sent to offline users to join the audio conference. [328447]

Saving a file that was

open during a GSB

switchover

If a file is open during a GSB switchover, the user may be unable to save the file. The user will need to close

the file and then reopen it in order to proceed. [340665]