Cisco Cisco Catalyst 6500 Series 7600 Series Wireless Services Module (WiSM) Guida Informativa
WiSM Troubleshooting FAQ
Document ID: 70608
Contents
Introduction
What is the Cisco Wireless Services Module (WiSM)?
Can I use the WiSM module with a Cisco Integrated Services Router (ISR)?
Which devices are compatible with the Cisco WiSM?
Where can I find more information on the Cisco WiSM?
Are mesh access points (APs) compatible with the WiSM cards?
Where can I find installation instructions on how to install Cisco WiSM?
How can I reset the WiSM to factory default settings?
Is it true that one Cisco WiSM module consists of two WLAN controllers?
I have a Cisco 6500 Series WiSM module with a firmware version of 4.0.155.5 configured for one Radio
Frequency (RF) group name and to use auto−RF. A controller can see itself in the RF group as RF group
leader but cannot see two controllers, what is wrong?
I am currently creating a WLAN setup that contains two 6500 core switches (Layer 2 separated) and both
have one WiSM blade per core. I use one core (WiSM) as the active side and the other WiSM as back−up. I
plan to run up to 300 lightweight access points (LAPs) which are used for serving wireless clients. I have two
questions: a) Can the AP Manager address be on a different subnet as the management interface or should
they be on the same subnet? b) Is there a way to put multiple AP Manager interfaces in different subnets and
still have the full roaming capabilities for wireless IP phones (without losing the active call)?
I have two WiSMs to serve 60 lightweight access points (LAPs). I want 30 LAPs to register with WiSM 1 and
the other 30 LAPs to join WiSM 2. For some reason this is not happening. All the LAPs register with the
same WiSM. Both the WiSMs are in the same subnet. How do I troubleshoot this?
Is the Link Aggregation (LAG) feature supported with the Cisco WiSM?
How do the Cisco WiSM and the Cisco Catalyst 6500 Supervisor communicate with each other?
How do I check the status of the WiSM card? What commands can I use to troubleshoot my configuration?
What debug commands are useful to troubleshoot the configuration?
What do the LED patterns on the WiSM card indicate?
What are the minimum software requirements to support the Cisco WiSM?
How do I check if the Cisco WiSM module is installed correctly on the Catalyst 6500?
If I have a 6500 WiSM card to manage my access points that run Lightweight Access Point Protocol
(LWAPP), what happens if the WiSM has a failure? I lose management capability but do I also lose
functionality?
Is there any way to disable Link Aggregation (LAG) on the WiSM blade? I only have enable (no disable)
from the drop−down menu.
I understand that the WiSM card is supported on the Catalyst 6500 with Cisco IOS Software Release
12.2(18)SXF2. Where can I find information on the upgrade procedure for the Catalyst 6500 switches?
Where can I find troubleshooting information for the Cisco Catalyst 6500 series switches?
What are the reasons for the WiSM module to fail to come online after being installed on the Catalyst 6500
switch?
When I use Gateway Load Balancing Protocol (GLBP) between two 6500 chassis for a redundancy protocol
and if I have one WiSM installed in each of the two chassis for failover purposes, how long of a convergence
time is there for clients to fail to the other WiSM if there is a connectivity or chassis failure for one of the
WiSMs?
I forgot the password for my Cisco WiSM? Is there a password recovery procedure that I can use to reset the
WiSM password?
I have a few autonomous access points that are converted to Lightweight Access Point Protocol (LWAPP)
Can I use the WiSM module with a Cisco Integrated Services Router (ISR)?
Which devices are compatible with the Cisco WiSM?
Where can I find more information on the Cisco WiSM?
Are mesh access points (APs) compatible with the WiSM cards?
Where can I find installation instructions on how to install Cisco WiSM?
How can I reset the WiSM to factory default settings?
Is it true that one Cisco WiSM module consists of two WLAN controllers?
I have a Cisco 6500 Series WiSM module with a firmware version of 4.0.155.5 configured for one Radio
Frequency (RF) group name and to use auto−RF. A controller can see itself in the RF group as RF group
leader but cannot see two controllers, what is wrong?
I am currently creating a WLAN setup that contains two 6500 core switches (Layer 2 separated) and both
have one WiSM blade per core. I use one core (WiSM) as the active side and the other WiSM as back−up. I
plan to run up to 300 lightweight access points (LAPs) which are used for serving wireless clients. I have two
questions: a) Can the AP Manager address be on a different subnet as the management interface or should
they be on the same subnet? b) Is there a way to put multiple AP Manager interfaces in different subnets and
still have the full roaming capabilities for wireless IP phones (without losing the active call)?
I have two WiSMs to serve 60 lightweight access points (LAPs). I want 30 LAPs to register with WiSM 1 and
the other 30 LAPs to join WiSM 2. For some reason this is not happening. All the LAPs register with the
same WiSM. Both the WiSMs are in the same subnet. How do I troubleshoot this?
Is the Link Aggregation (LAG) feature supported with the Cisco WiSM?
How do the Cisco WiSM and the Cisco Catalyst 6500 Supervisor communicate with each other?
How do I check the status of the WiSM card? What commands can I use to troubleshoot my configuration?
What debug commands are useful to troubleshoot the configuration?
What do the LED patterns on the WiSM card indicate?
What are the minimum software requirements to support the Cisco WiSM?
How do I check if the Cisco WiSM module is installed correctly on the Catalyst 6500?
If I have a 6500 WiSM card to manage my access points that run Lightweight Access Point Protocol
(LWAPP), what happens if the WiSM has a failure? I lose management capability but do I also lose
functionality?
Is there any way to disable Link Aggregation (LAG) on the WiSM blade? I only have enable (no disable)
from the drop−down menu.
I understand that the WiSM card is supported on the Catalyst 6500 with Cisco IOS Software Release
12.2(18)SXF2. Where can I find information on the upgrade procedure for the Catalyst 6500 switches?
Where can I find troubleshooting information for the Cisco Catalyst 6500 series switches?
What are the reasons for the WiSM module to fail to come online after being installed on the Catalyst 6500
switch?
When I use Gateway Load Balancing Protocol (GLBP) between two 6500 chassis for a redundancy protocol
and if I have one WiSM installed in each of the two chassis for failover purposes, how long of a convergence
time is there for clients to fail to the other WiSM if there is a connectivity or chassis failure for one of the
WiSMs?
I forgot the password for my Cisco WiSM? Is there a password recovery procedure that I can use to reset the
WiSM password?
I have a few autonomous access points that are converted to Lightweight Access Point Protocol (LWAPP)