Cisco Cisco Unified MeetingPlace Express 2.0 Nota Di Rilascio

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Chapter 15      Troubleshooting and Getting Help
    Getting Help From a Live Attendant
15-2
User Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11305-01
Getting Help From a Live Attendant
Note
The information in this topic only applies to participants in the 
If your organization has enabled the live attendant feature, you can obtain human 
assistance by telephone by doing one of the following:
If you are not in a 
, dial the 
Cisco Unified MeetingPlace Express phone number. Press 0, then #.
If you are in a 
, press #, then 0.
Otherwise, contact your system administrator for assistance.
Troubleshooting Problems Logging In
Note
All the information in this section applies only to participants in th
 or the 
.
Problem
I cannot log in to Cisco Unified MeetingPlace Express by telephone or 
the Cisco Unified MeetingPlace Express 
 on my Cisco Unified IP Phone, 
or I get an error when I log in (“user not recognized” or “profile does not exist.”)
Solution
Go first to your Cisco Unified MeetingPlace Express web URL and log 
in using your 
 and 
. This initializes your 
 so that you can 
use the telephone and th
If you are still unable to log in, contact your Cisco Unified MeetingPlace Express 
system administrator.
Problem
I cannot log in.
Solution
Contact your Cisco Unified MeetingPlace Express system administrator. 
You may have reached the maximum number of unsuccessful log-in attempts. If 
so, your Cisco Unified MeetingPlace Express system administrator must unlock 
your 
.