Cisco Cisco Expressway
Getting help
Cisco Expressway X8.1.1 Software Release Notes
Page 13 of 14
To look for information about a specific problem mentioned in this document:
2. Sign in with a cisco.com username and password.
3. Enter the bug identifier in the Search field and click Search.
To look for information when you do not know the identifier:
1. Type the product name in the Search field and click Search.
2. From the list of bugs that appears, use the Filter drop-down list to filter on either Keyword, Modified Date,
Severity, Status, or Technology.
Use Advanced Search on the Bug Search Tool home page to search on a specific software version.
The Bug Search Tool help pages have further information on using the Bug Search Tool.
Getting help
If you experience any problems when configuring or using Cisco Expressway, see the "Product
documentation" section of these release notes. If you cannot find the answer you need in the documentation,
check the web site at
documentation" section of these release notes. If you cannot find the answer you need in the documentation,
check the web site at
where you will be able to:
n
Make sure that you are running the most up-to-date software.
n
Get help from the Cisco Technical Support team.
Make sure you have the following information ready before raising a case:
n
Identifying information for your product, such as model number, firmware version, and software version
(where applicable).
(where applicable).
n
Your contact email address or telephone number.
n
A full description of the problem.
To view a list of Cisco TelePresence products that are no longer being sold and might not be supported, visit
Document revision history
Date
Revision Description
July 2014
03
X8.1.1 release notes republished to remove limitation about Webex-enabled
TelePresence.
TelePresence.
April 2014
02
X8.1.1 maintenance release, including mobile and remote access features.
December
2013
2013
01
X8.1 initial release.
[Revised April 2014 to include issue CSCum90139.]