Cisco Cisco WebEx Training Center WBS30 Libro bianco
BERSIN & ASSOCIATES © 2011
BERSIN & ASSOCIATES
Research Bulletin | 2011
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BERSIN & ASSOCIATES
Research Bulletin | 2011
BERSIN & ASSOCIATES © 2011
A Review of WebEx Training Center
Janet Clarey | Page 2
Janet Clarey | Page 2
THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.
and collaboration, making live online learning technology platforms a
good standalone or integrated training option for all types and sizes
of companies.
good standalone or integrated training option for all types and sizes
of companies.
In our research, we found that live online learning is extremely popular
across all industries. Figure 1 shows the percentage of companies that
reported using virtual classrooms by industry.
across all industries. Figure 1 shows the percentage of companies that
reported using virtual classrooms by industry.
One technology solution for live online training reviewed here is WebEx
Training Center, a product which has been around for many years.
Training Center, a product which has been around for many years.
2
2
WebEx was founded in 1996 and became a Cisco company in 2007. In acquiring WebEx,
Cisco broadened its collaboration portfolio, which includes IP communications, telepresence,
customer support, social software and messaging via the acquisition of Jabber.
customer support, social software and messaging via the acquisition of Jabber.
Source: Bersin & Associates, 2009.
Figure 1: Percent of Survey Respondents Using Virtual Classroom Technology – By Industry
Copyright © 2009 Bersin & Associates. All rights reserved.
Page 54
41%
43%
50%
50%
63%
80%
81%
86%
0%
20%
40%
60%
80%
100%
Manufacturing
Retail
Healthcare / Medical
Government
Banking / Financial Services
Insurance
Business Services / Consulting
Technology