Cisco Cisco WebEx Training Center WBS29.13 Libro bianco
BERSIN & ASSOCIATES © 2011
BERSIN & ASSOCIATES
Research Bulletin | 2011
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BERSIN & ASSOCIATES
Research Bulletin | 2011
BERSIN & ASSOCIATES © 2011
A Review of WebEx Training Center
Janet Clarey | Page 5
Janet Clarey | Page 5
THIS MATERIAL IS LICENSED BY CISCO SYSTEMS FOR DISTRIBUTION ONLY.
WebEx Training Center was designed specifically to be a solution for
an organization’s learning and training needs – online instructor-
led training that is delivered live over the Internet and which is not
in-person. In contrast, WebEx Meeting Center, Event Center and
Support Center were designed specifically for those business processes
(meetings, events or support). This is an important consideration for
companies that may be purchasing live online technologies. A solution
designed for meetings will not have the depth of functionality needed
for training and online collaboration. Recognizing this upfront will
make comparing solutions easier and, ultimately, will lead you to the
right system based on your unique needs.
an organization’s learning and training needs – online instructor-
led training that is delivered live over the Internet and which is not
in-person. In contrast, WebEx Meeting Center, Event Center and
Support Center were designed specifically for those business processes
(meetings, events or support). This is an important consideration for
companies that may be purchasing live online technologies. A solution
designed for meetings will not have the depth of functionality needed
for training and online collaboration. Recognizing this upfront will
make comparing solutions easier and, ultimately, will lead you to the
right system based on your unique needs.
We have found that the use of live online classroom training has
remained steady in recent years, except for a resurgence in 2009 with
cuts in travel and training budgets; it now accounts for 13 percent of all
training hours.
remained steady in recent years, except for a resurgence in 2009 with
cuts in travel and training budgets; it now accounts for 13 percent of all
training hours.
Source: Bersin & Associates, 2010.
Figure 2: Training Delivery Methods 2005 to 2010 – U.S. Total
58%
60%
67%
65%
62%
70%
13%
13%
8%
10%
14%
16%
19%
20%
16%
20%
15%
7%
10%
8%
9%
5%
9%
7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2010
2009
2008
2007
2006
2005
ILT
vILT
Online Self-Study
Other
The use of live
online classroom
training now
accounts for 13
percent of all
training hours.
KEY POINT