Cisco Cisco Security Agent for Cisco Unified MeetingPlace

Before you install any software on a server on which Cisco Security Agent for Cisco Unified 
MeetingPlace is installed.

Before you upgrade any software on a server on which Cisco Security Agent for Cisco Unified 
MeetingPlace is installed. This also applies to automatic upgrades (for example, installing service 
packs by using group policy objects or custom scripts). Cisco Security Agent for Cisco Unified 
MeetingPlace allows supported antivirus applications to automatically download and install 
upgrades to antivirus components.

Before you add, change, or delete values in the Windows registry.

Before you change Windows system or boot files.

When you disable and stop the Cisco Security Agent service, you must re-enable and start it before it 
can monitor the server again.

For instructions on disabling and re-enabling the service, see the 

.

Cisco Security Agent logs events in the following three locations:

This section describes Severity 1, 2, and 3 caveats.

You can find the latest caveat information for Cisco Security Agent for Cisco Unified MeetingPlace 
6.0(7)—in addition to caveats of any severity for any release—by using Bug Toolkit, an online tool 
available for customers to query defects according to their own needs. Bug Toolkit is available at 

Events that are generated by Cisco Security Agent have an event source of CSAgent.

Cisco Security Agent logs one event per line. The data in the file is in 
comma-separated-value format. In general, there should not be many entries in the 
file, so you should be able to read it in a text editor, for example, Notepad. (You might 
want to turn off word wrap.) If there are a lot of entries, you can view the data more 
easily if you copy the file to a computer on which a spreadsheet application is 
installed, change the file-name extension from .txt to .csv, and open the file in the 
spreadsheet application.

To view the log, double-click the Cisco Security Agent taskbar icon. In the tree 
control on the left of the Cisco Security Agent Panel, click Messages. Then click 
View Log. (The log appears in the Program Files\Cisco Systems\CSAgent\Log 
directory.)

To display events that have occurred since you logged on to Windows, double-click 
the Cisco Security Agent taskbar icon. In the Cisco Security Agent Panel, click 
Messages.