Cisco Cisco Customer Voice Portal 8.0(1) Guida Alla Progettazione
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Cisco Unified Customer Voice Portal (CVP) 8.x Solution Reference Network Design (SRND)
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Chapter 2 Functional Deployment Models
Basic Video Service
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A TelePresence caller dials into Unified CVP, receives audio-only IVR and/or queuing treatment,
and then is transferred to an Agent on an audio-only IP Phone. MTP must be enabled on the SIP
trunk or else one-way audio is encountered.
and then is transferred to an Agent on an audio-only IP Phone. MTP must be enabled on the SIP
trunk or else one-way audio is encountered.
Because the Basic Video Service is simply an extension of the SIP-based Comprehensive deployment
model, the required components and SIP protocol-level call flow details are identical.
model, the required components and SIP protocol-level call flow details are identical.