Cisco Cisco WebEx Training Center WBS29.11 Libro bianco
© 2011 Brandon Hall Group. Licensed to Cisco for Distribution. | 14
The Use of Live Video in Learning
and Talent Management
and Talent Management
July 2011
Conclusion
Electronic communications have affected how people interact. Radio broadcasts
changed storytelling, eliminating the need to be in the same location as the storyteller.
Telephony allowed us to converse with others, whether they be next door or across
the world. The Internet has provided myriad new communication options including e-
mail, tweets, blogs and comments, ratings, forums, and social networks, to name just a
few. Mobile technology expands our communication options yet again through text
messages, location-based features, and more. These new modes of communications
empower us to create new social connections.
changed storytelling, eliminating the need to be in the same location as the storyteller.
Telephony allowed us to converse with others, whether they be next door or across
the world. The Internet has provided myriad new communication options including e-
mail, tweets, blogs and comments, ratings, forums, and social networks, to name just a
few. Mobile technology expands our communication options yet again through text
messages, location-based features, and more. These new modes of communications
empower us to create new social connections.
The city or village borders that would have defined our social network a hundred years
ago have been removed metaphorically. We may not know the people who live two
doors away on our street but we’re close friends with people across the world whom
we’ve never met -face-to face.
ago have been removed metaphorically. We may not know the people who live two
doors away on our street but we’re close friends with people across the world whom
we’ve never met -face-to face.
Prior to the arrival of electronic communications a little over one hundred years ago,
we socialized face-to-face. Entertainment comprised of plays and concerts, not TV and
MP3s. Local pubs, churches, and schools were the Facebooks of their times. Status
updates consisted of speaking face-to-face with someone and sharing news of our
lives, not tweeting to our 5000+ followers that we’re happy it’s Friday.
we socialized face-to-face. Entertainment comprised of plays and concerts, not TV and
MP3s. Local pubs, churches, and schools were the Facebooks of their times. Status
updates consisted of speaking face-to-face with someone and sharing news of our
lives, not tweeting to our 5000+ followers that we’re happy it’s Friday.
Going to work meant actually going somewhere, not booting up a computer in a home
office. Our careers entailed being located in a physical place with others, creating
items for trade or delivering services to customers.
office. Our careers entailed being located in a physical place with others, creating
items for trade or delivering services to customers.
Here’s the point: we used to look at faces all day long. Now we stare at screens that
are far too often faceless.
are far too often faceless.
Electronic communications have enriched our lives and are helping to make the world
a better place. (It’s getting a lot harder for a tyrant to do something horrible now that
we’re all carrying camera-enabled smartphones.) It’s remarkable, though, how few of
these electronic communications modalities support our deep-rooted psychological
need to see human faces. We get 100 faceless e-mails per day. We take a dip into the
faceless Twittersphere. Our Facebook friends have replaced their profile photos with
pictures of their children or the logo of their favorite sports team.
a better place. (It’s getting a lot harder for a tyrant to do something horrible now that
we’re all carrying camera-enabled smartphones.) It’s remarkable, though, how few of
these electronic communications modalities support our deep-rooted psychological
need to see human faces. We get 100 faceless e-mails per day. We take a dip into the
faceless Twittersphere. Our Facebook friends have replaced their profile photos with
pictures of their children or the logo of their favorite sports team.
The fact that humans are the dominant species on our planet is a testament to our
ability to adapt physically. We have learned to thrive in the coldest, warmest, wettest,
ability to adapt physically. We have learned to thrive in the coldest, warmest, wettest,