Cisco Cisco Email Security Appliance C650 Guida Utente
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Cisco AsyncOS 8.0 for Email User Guide
Chapter 27 Quarantines
Managing Messages in Spam Quarantines
Click the subject of a message to view the message, including the body and headers. The message is
displayed in the Message Details page. The first 20K of the message is displayed. If the message is
longer, it is truncated at 20K and you can download the message via the link at the bottom of the
message.
displayed in the Message Details page. The first 20K of the message is displayed. If the message is
longer, it is truncated at 20K and you can download the message via the link at the bottom of the
message.
From the Message Details page you can delete a message (select Delete) or select Release to release the
message. Releasing a message causes it to be delivered.
message. Releasing a message causes it to be delivered.
To view additional details about the message, click the Message Tracking link.
Viewing Messages with Attachments
When viewing a message that includes an attachment, the body of the message is displayed, followed by
a list of attachments.
a list of attachments.
Viewing HTML Messages
The Spam Quarantine attempts to render an approximation of HTML based messages. Images are not
displayed.
displayed.
Viewing Encoded Messages
Base64 encoded messages are decoded and then displayed.
Delivering Messages in the Spam Quarantine
To release a message for delivery, click the checkbox next to the message or messages you want to
release and select Release from the drop-down menu. Then click Submit.
release and select Release from the drop-down menu. Then click Submit.
Click the checkbox in the heading row to automatically select all of the messages currently displayed on
the page.
the page.
Released messages proceed directly to the destination queue, skipping any further work queue
processing in the email pipeline.
processing in the email pipeline.
Deleting Messages from the Spam Quarantine
The spam quarantine can be configured to automatically delete messages after a certain amount of time.
Also, the spam quarantine can be configured to automatically delete the oldest messages once the
quarantine has reached its maximum size. You may also delete messages from the spam quarantine
manually.
Also, the spam quarantine can be configured to automatically delete the oldest messages once the
quarantine has reached its maximum size. You may also delete messages from the spam quarantine
manually.
To delete specific messages, click the checkbox next to the messages you want to delete and then select
Delete from the drop-down menu. Then click Submit. Click the checkbox in the heading row to
automatically select all of the messages currently displayed on the page.
Delete from the drop-down menu. Then click Submit. Click the checkbox in the heading row to
automatically select all of the messages currently displayed on the page.
To delete all of the messages in the spam quarantine, disable the quarantine (see
) and then click the Delete All Messages link. The number in parenthesis
at the end of the link is the number of messages in the spam quarantine.