Cisco Cisco Agent Desktop 10.5 Guida Utente

Cisco Desktop Administrator User Guide

12

March 1, 2013

What’s New In This Release

■

Ability to disable hyperlink dialing (click to dial)

■

Always on top window options for real time displays and dial pad

■

Import and export phone books

■

Phone book search filter

Desktop Administrator Feature Levels

There are three feature levels of Cisco Desktop Administrator: Standard, Enhanced, 
and Premium.

The following table lists the features that are available in each feature level of 
Desktop Administrator. Features that are not listed here are in all three feature levels.

Table 1. 

Desktop Administrator features 

Feature

Standard Enhanced Premium

Cisco Desktop Administrator

Configure enterprise data

●

●

●

Configure desktop and server monitoring

●

●

●

Configure Cisco Unified Presence

●

●

●

Cisco Work Flow Administrator

Configure work flows

●

●

Configure CAD interface

●

●

Configure wrap-up data

●

●

Configure integrated browser

●

☛

* CAD-BE  only

●

Cisco Outbound Dialer

●