Cisco Cisco Unified MeetingPlace for Microsoft Outlook

 

0050-0044-01 Rev. B1 

Revision Date 05/20/04 

MeetingPlace for Outlook does not currently support Outlook 11. If you are currently using Outlook 11 
and discover a MeetingPlace for Outlook related problem, replicate the issue on a supported version of 
Outlook and report it to the Latitude Customer Support Center. 

 

  If the problem can be replicated, Latitude will handle it as a normal issue, but verify the fix against 

Outlook 11. 

 

  If the problem cannot be replicated, Latitude will still track it as a known issue for the next release of 

MeetingPlace for Outlook. 

A minimum Outlook 98 version of 8.5.6204 is required prior to loading the MeetingPlace for Outlook 
Version 4 form. To achieve this version you must install a patch, which is available from Microsoft’s web 
site. 
1.  If you are installing the Outlook 98 archive patch on a Windows NT Server machine, you must have 

administrator rights for the patch to install correctly. For more information read Microsoft Knowledge 
Base Article Q214575 and follow the instructions on the screen to complete the installation. 

Microsoft recently learned of an archive fidelity issue in Outlook 98 that involves potential data loss during 
an archive process. The problem is that during the archive process, there is a small window of time when 
archival information is only in memory before being written to the archive personal store (PST) file. If a 
computer failure occurs at this exact time, the items that are in memory are lost. So, if you were archiving 
information in Outlook and a power failure occurred, for example, you might notice that when you restart 
Outlook you cannot find some of the information you were archiving.   
 

 

  Download this patch to fix the problem. Before installing the patch, do not use the Archive or 

AutoArchive feature. The patch will change the archive mechanism to ensure that the archived items 
are fully written to disk before deleting them from the source folder. After the fix is applied, there will 
be no risk of data loss should a crash occur in the middle of the archive process. This problem is 
corrected in future versions of Outlook. 

 

 

  Due to the limitation mentioned above some items in the Outlook 98 calendar may become corrupt.  

This includes MeetingPlace meetings scheduled with the v3.4 form. In addition to loading the patch 
mentioned above, the following items must be completed: 
 
Apply the “NoOST” registry fix as follows:  
 
1.  Close Outlook.  
2. Set 

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\OST\NoOST to '0' . 

3. Start 

Outlook. 

4.  Observe the meetings re-populating the Calendar. 
5.  Export all the meetings in the calendar to a ".pst" file. This may not work for OL98 unless they 

have the archive patch mentioned above. 

6. Close 

Outlook. 

7. Set 

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\OST\NoOST back to '3' . 

8.  Start Outlook . 
9.  Import all meetings from the .pst file back to the calendar folder. Ensure that you make 

appropriate selection for the import so that duplicate items are not created.  

10.  Verify that the missing meetings are back. Meetings that were corrupt may not be recoverable.