Cisco Cisco Unified MeetingPlace Express 2.0 Nota Di Rilascio

Pagina di 404
 
Chapter 16      Troubleshooting and Getting Help
    Problems Logging In
16-2
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Problems Logging In 
Note
All the information in this section applies only to participants in th
 or the 
. It does not apply to participants in 
th
Problem
I cannot log in to Cisco Unified MeetingPlace Express by telephone or 
the Cisco Unified MeetingPlace Express service on my Cisco Unified IP Phone, 
or I get an error when I log in (“user not recognized” or “profile does not exist.”) 
Solution
Go first to your organization’s Cisco Unified MeetingPlace Express web 
URL and log in using your 
 and password. This initializes your profile 
in the Cisco Unified MeetingPlace Express system so that you can use the 
telephone and the Cisco Unified MeetingPlace Express service on your 
Cisco Unified IP Phone. If you are still unable to log in, contact your 
Cisco Unified MeetingPlace Express system administrator. 
Problem
I cannot log in. 
Solution
Contact your Cisco Unified MeetingPlace Express system administrator. 
You may have reached the maximum number of unsuccessful log in attempts. 
If this is the case, you must ask your Cisco Unified MeetingPlace Express 
system administrator to “unlock your profile.” 
Problem
I checked the Remember Me check box and now when I try to log in, 
my log in entries get erased and I cannot log in. 
Solution
Close the browser window and open a new one, then enter your 
organization’s Cisco Unified MeetingPlace Express URL again. If you want to 
cancel the Remember Me feature on your computer, see 
Problem
I checked the Remember Me check box and I need to log in with a 
different 
Solution
Cancel the Remember Me feature on your computer. See