Cisco Cisco Unified MeetingPlace Express 2.0 Nota Di Rilascio
16-11
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Chapter 16 Troubleshooting and Getting Help
Problems During the Meeting
Note
The information in the following topic only applies to participants in the
or the
. It does not apply to
participants in the
Problem
Sometimes a black screen appears when someone is sharing.
Solution
This is normal. The
area is black while the person who will
present is selecting the content to share.
Note
The information in the following topic only applies to participants in the
or the
. It does not apply to participants in
the
Problem
Buttons and options are missing from my view of the web meeting room.
Solution
You may not have the permission level that you expect to have. Compare
the icon beside your name in the participant list with the icons described in
. You can send a message to the moderator, or ask
in the meeting, to request a different permission level.
Note
The information in the following topic only applies to participants in the
or the
. It does not apply to participants in
the
Problem
Volume and mute controls in the participant list are dimmed.
Solution
Whether the participant is yourself or another participant whose volume
you are trying to change:
•
If the participant has not already joined via telephone, voice options are not
available when the name of that participant is selected.
available when the name of that participant is selected.
•
If the participant has joined the web and voice meetings separately, the
participant will be listed twice unless a moderator has merged the instances.
The voice controls will be dimmed if you select the instance that has joined
the web meeting. To modify voice options, first merge the two instances, or
select the instance that has joined the voice meeting.
participant will be listed twice unless a moderator has merged the instances.
The voice controls will be dimmed if you select the instance that has joined
the web meeting. To modify voice options, first merge the two instances, or
select the instance that has joined the voice meeting.