Cisco Cisco Unified MeetingPlace Express 2.0 Nota Di Rilascio
16-15
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Chapter 16 Troubleshooting and Getting Help
Getting Help From a Live Attendant
Problem
I do not hear some participants’ name when they enter or exit the
meeting, even though the announcement options are set to Beep + Name.
Solution
The participant's name was probably not recorded when the participant
logged in to the system. All participants are prompted to record their name when
they join a meeting via voice. If you require that all voice meeting participants
identify themselves by name, tell the participants that they must record their
names when they hear the prompt.
they join a meeting via voice. If you require that all voice meeting participants
identify themselves by name, tell the participants that they must record their
names when they hear the prompt.
Problem
I’m trying to use telephone commands, but when I press the numbered
buttons, nothing happens.
Solution
If you have been using the Cisco Unified MeetingPlace Express service
on your Cisco Unified IP Phone and service information is visible on the screen
of the phone, you cannot enter commands from the telephone keypad. You must
first do the following:
of the phone, you cannot enter commands from the telephone keypad. You must
first do the following:
•
For Cisco Unified IP Phone 7940 series and Cisco Unified IP Phone 7960
series: To respond to telephone
series: To respond to telephone
, first press the Services button to exit
all services. Then push the desired numbers on the telephone keypad.
•
For Cisco Unified IP Phone 7970 series and Cisco IP Communicator: Click
the telephone icon at the top left of the screen, then push the desired numbers
on the telephone keypad.
the telephone icon at the top left of the screen, then push the desired numbers
on the telephone keypad.
Related Topics
•
Getting Help From a Live Attendant
Note
The information in this topic only applies to participants in the
or the
. It does not apply to participants in the