Cisco Cisco Unified MeetingPlace Express 2.0 Nota Di Rilascio
Chapter 16 Troubleshooting and Getting Help
Problems Logging In
16-2
User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Problems Logging In
Note
All the information in this section applies only to participants in the
or the
. It does not apply to participants in
the
Problem
I cannot log in to Cisco Unified MeetingPlace Express by telephone or
the Cisco Unified MeetingPlace Express service on my Cisco Unified IP Phone,
or I get an error when I log in (“user not recognized” or “profile does not exist.”)
or I get an error when I log in (“user not recognized” or “profile does not exist.”)
Solution
Go first to your organization’s Cisco Unified MeetingPlace Express web
URL and log in using your
and password. This initializes your profile
in the Cisco Unified MeetingPlace Express system so that you can use the
telephone and the Cisco Unified MeetingPlace Express service on your
Cisco Unified IP Phone. If you are still unable to log in, contact your
Cisco Unified MeetingPlace Express system administrator.
telephone and the Cisco Unified MeetingPlace Express service on your
Cisco Unified IP Phone. If you are still unable to log in, contact your
Cisco Unified MeetingPlace Express system administrator.
Problem
I cannot log in.
Solution
•
Contact your Cisco Unified MeetingPlace Express system administrator.
•
You may have reached the maximum number of unsuccessful log in attempts.
If this is the case, you must ask your Cisco Unified MeetingPlace Express
system administrator to “unlock your profile.”
If this is the case, you must ask your Cisco Unified MeetingPlace Express
system administrator to “unlock your profile.”
Problem
I checked the Remember Me check box and now when I try to log in,
my log in entries get erased and I cannot log in.
Solution
Close the browser window and open a new one, then enter your
organization’s Cisco Unified MeetingPlace Express URL again. If you want to
cancel the Remember Me feature on your computer, see
cancel the Remember Me feature on your computer, see
Problem
I checked the Remember Me check box and I need to log in with a
different
Solution
Cancel the Remember Me feature on your computer. See
.