Cisco Cisco Unified MeetingPlace Express 1.1 Nota Di Rilascio

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User Guide for Cisco Unified MeetingPlace Express Release 1.1
OL-7022-02
Chapter 16      Troubleshooting and Getting Help
    Getting Help From a Live Attendant
Problem
I do not hear some participants’ name when they enter or exit the 
meeting, even though the announcement options are set to Beep + Name. 
Solution
The participant's name was probably not recorded when the participant 
logged in to the system. All participants are prompted to record their name when 
they join a meeting via voice. If you require that all voice meeting participants 
identify themselves by name, tell the participants that they must record their 
names when they hear the prompt. 
Problem
I’m trying to use telephone commands, but when I press the numbered 
buttons, nothing happens. 
Solution
If you have been using the Cisco Unified MeetingPlace Express service 
on your Cisco Unified IP Phone and service information is visible on the screen 
of the phone, you cannot enter commands from the telephone keypad. You must 
first do the following: 
For Cisco Unified IP Phone 7940 series and Cisco Unified IP Phone 7960 
series: To respond to telephone 
, first press the Services button to exit 
all services. Then push the desired numbers on the telephone keypad. 
For Cisco Unified IP Phone 7970 series and Cisco IP Communicator: Click 
the telephone icon at the top left of the screen, then push the desired numbers 
on the telephone keypad. 
Related Topics 
Getting Help From a Live Attendant 
Note
The information in this topic only applies to participants in the 
. It does not apply to participants in the