Cisco Cisco Unified MeetingPlace Express 1.2 Nota Di Rilascio
Chapter 15 Troubleshooting and Getting Help
Getting Help From a Live Attendant
15-2
User Guide for Cisco Unified MeetingPlace Express Release 1.2
OL-11305-01
Getting Help From a Live Attendant
Note
The information in this topic only applies to participants in the
or the
If your organization has enabled the live attendant feature, you can obtain human
assistance by telephone by doing one of the following:
assistance by telephone by doing one of the following:
•
If you are not in a
, dial the
Cisco Unified MeetingPlace Express phone number. Press 0, then #.
•
If you are in a
, press #, then 0.
Otherwise, contact your system administrator for assistance.
Troubleshooting Problems Logging In
Note
All the information in this section applies only to participants in the
or the
.
Problem
I cannot log in to Cisco Unified MeetingPlace Express by telephone or
the Cisco Unified MeetingPlace Express
on my Cisco Unified IP Phone,
or I get an error when I log in (“user not recognized” or “profile does not exist.”)
Solution
Go first to your Cisco Unified MeetingPlace Express web URL and log
in using your
and
so that you can
use the telephone and the
If you are still unable to log in, contact your Cisco Unified MeetingPlace Express
system administrator.
system administrator.
Problem
I cannot log in.
Solution
Contact your Cisco Unified MeetingPlace Express system administrator.
You may have reached the maximum number of unsuccessful log-in attempts. If
so, your Cisco Unified MeetingPlace Express system administrator must unlock
your
so, your Cisco Unified MeetingPlace Express system administrator must unlock
your
.