Cisco Cisco Unified MeetingPlace Video Integration
11
Release Notes for Cisco Unified Videoconferencing 3500 Release 5.1.2
OL-14189-01
Troubleshooting
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The video display to some attendees may not show all the participants when you invite more than
three attendees to an SCCP conference. To solve this issue, disable the No self-see feature.
three attendees to an SCCP conference. To solve this issue, disable the No self-see feature.
•
In SCCP conferences, video channels are closed and may fail to reopen when you use the
hold/resume mechanism.
hold/resume mechanism.
•
Changes to TFTP server IP addresses do not take effect until you reset the MCU.
•
When modifying an active SCCP service to work with G.722 or G.728, inaccurate data may appear
in the web user interface after the MCU reboots. To solve this issue, log out and then log back in to
the MCU Administrator web user interface.
in the web user interface after the MCU reboots. To solve this issue, log out and then log back in to
the MCU Administrator web user interface.
•
When dialing out from the MCU to an SCCP endpoint via an H.323 gatekeeper-controlled trunk, the
bandwidth from the MCU to the endpoint is as specified in the MCU user interface, but the
bandwidth from the endpoint to the MCU is the same as the default value set for the service in use.
bandwidth from the MCU to the endpoint is as specified in the MCU user interface, but the
bandwidth from the endpoint to the MCU is the same as the default value set for the service in use.
•
In some cases, the SCCP partition cannot access all available ports.
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When hosting conferences on the SCCP partition, the MCU does not tear down calls properly before
resetting when an SCCP conference is in session.
resetting when an SCCP conference is in session.
T.120
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T.120 does not function across cascaded conferences.
•
The Join Data Conference button on the MCU conference control page allows users to join T.120
data conferences from the computer running the conference control. This button is currently not
available and will be re-added in a later patch.
data conferences from the computer running the conference control. This button is currently not
available and will be re-added in a later patch.
•
Set the configT120OutCallRecvOnly advanced command to 1 to modify T.120 default behavior on
outgoing calls from “sendonly” to “recvonly.” Return the value to 0 to revert the default behavior to
“sendonly.”
outgoing calls from “sendonly” to “recvonly.” Return the value to 0 to revert the default behavior to
“sendonly.”
Web Reboot
•
When the MCU is reset while there are calls connected, the web “Restarting…” pop-up is not closed
automatically upon MCU power up. Refresh your web browser to clear the pop-up.
automatically upon MCU power up. Refresh your web browser to clear the pop-up.
•
Do not reboot the MCU while an SCCP conference is active.
Note
We strongly recommend that you do not reboot the MCU while the Conference Control interface is open
and in use.
and in use.
Troubleshooting
•
When the Windows Start Navigation sound is enabled, a continuous clicking sound is heard when
the Conference Control interface automatically refreshes. Disable this sound in the Sounds and
Multimedia configuration of the Control Panel.
the Conference Control interface automatically refreshes. Disable this sound in the Sounds and
Multimedia configuration of the Control Panel.
•
The Conference Control web interface operates in polling mode with updates every 10 seconds. To
refresh information on the screen, reselect the tab you are currently viewing. Pressing the browser
Refresh button causes you to exit from the Conference Control and displays the login screen.
refresh information on the screen, reselect the tab you are currently viewing. Pressing the browser
Refresh button causes you to exit from the Conference Control and displays the login screen.
•
The Conference Control and Login screens are best viewed in full screen mode (1024 x 768 fps).