Cisco Cisco WebEx Event Center WBS29.11
Recording and Playback FAQs
WebEx Event Center Release Notes and FAQs
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Q. Can I dub the recording audio?
A. Yes, but this feature is only available for local recording (.wrf). “Dubbing” is where you copy all or part
of a recording. To dub a recording:
1. Use the WebEx Recording Editor to open the WebEx recording.
2. Use the Current Location Indicator to specify where you want to start dubbing.
3. From the Tools menu choose Dub Audio.
4. If you would like audio dubbing to end automatically at the certain point, specify the end point end
point.
5. Click OK.
Q. Can I insert markers into a recording?
A. Yes, but this feature is supported only in the stand-alone WebEx Recording Editor. You can use markers
to specify certain points in the recording. During recording, press the Ctrl-Alt-M keys on your keyboard to
insert markers.
Known Issues and Workarounds
Q. What are the known issues?
A. These are the known issues:
•
New recordings created using a version 2.1 or later recorder will not play in pre-2.1 players, so be
sure to upgrade to and download the latest player.
•
You cannot use the recording editor to combine pre-2.1 WRF files with 2.1 WRF files.
•
The Solaris player does not play audio from WebEx Internet phone conferences.
•
If a host starts a meeting, shares his webcam video, and starts recording the meeting with no
other participants, the video playback in the recording may have long periods of time where the
video is frozen.
Q. Why does a security message appear when I play a recording?
A. A security message appears when you try to play a recording from the Web. The Windows operating
system displays this message to let you know that a plug-in for your Web browser is about to be installed.
When you see the message, just click Yes in Internet Explorer to allow the WebEx Player installation to
continue. The plug-in does not pose a security threat to your computer or network.
Q. Is the WOT format still supported?
Q. Is the WOT format still supported?
A. WOT is the original format for WebEx recordings. You can continue to use the WebEx WOT Player to
play recordings in this format, however the latest WebEx Player can play only recordings in the WebEx
Recording Format (WRF).
Q. I see a black screen when I try to record an application. What can I do?
Q. I see a black screen when I try to record an application. What can I do?
A. You are most likely recording an application that uses video overlay, such as an applications that play