Cisco Cisco Web Security Appliance S380 Guida Utente
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I R O N P O R T A S Y N C O S 6 . 3 F O R W E B U S E R G U I D E
Use one of the following methods to contact Cisco IronPort Technical Training Services:
Training. For question relating to registration and general training:
• http://training.ironport.com
• training@ironport.com
Certifications. For questions relating to certificates and certification exams:
• http://training.ironport.com/certification.html
• certification@ironport.com
Knowledge Base
You can access the IronPort Knowledge Base on the Customer Support Portal at the following
URL:
URL:
http://www.ironport.com/support/login.html
Note — You need a Support Portal account to access the site. If you do not already have an
account, click the Request an Account link on the Support Portal login page. Generally, only
IronPort customers, partners, and employees can access the Support Portal.
account, click the Request an Account link on the Support Portal login page. Generally, only
IronPort customers, partners, and employees can access the Support Portal.
The Knowledge Base contains a wealth of information on topics related to IronPort products.
Articles generally fall into one of the following categories:
• How-To. These articles explain how to do something with an IronPort product. For
example, a how-to article might explain the procedures for backing up and restoring a
database for an appliance.
database for an appliance.
• Problem-and-Solution. A problem-and-solution article addresses a particular error or
issue that you might encounter when using an IronPort product. For example, a problem-
and-solution article might explain what to do if a specific error message is displayed when
you upgrade to a new version of the product.
and-solution article might explain what to do if a specific error message is displayed when
you upgrade to a new version of the product.
• Reference. Reference articles typically provide lists of information, such as the error codes
associated with a particular piece of hardware.
• Troubleshooting. Troubleshooting articles explain how to analyze and resolve common
issues related to IronPort products. For example, a troubleshooting article might provide
steps to follow if you are having problems with DNS.
steps to follow if you are having problems with DNS.
Each article in the Knowledge Base has a unique answer ID number.
IronPort Nation
IronPort Nation is an online forum for IronPort customers, partners, and employees. It
provides a place to discuss general email and web security issues, as well as technical
information about specific IronPort products. You can post topics to the forum to ask
questions and share information with other IronPort users.
provides a place to discuss general email and web security issues, as well as technical
information about specific IronPort products. You can post topics to the forum to ask
questions and share information with other IronPort users.
You access IronPort Nation on the Customer Support Portal at the following URL: