Cisco Cisco Agent Desktop 10.5 Guida Alla Risoluzione Dei Problemi
Registry Entries
March 2012
17
BIPPA Service
HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink\CAD\IPPA\
Site
Setup
(cont’d)
Setup
(cont’d)
LDAP Host 1
string
LDAP service hostname/IP
address. There can be multiple
LDAP hosts.
address. There can be multiple
LDAP hosts.
LDAP LCC
string
Default logical contact center.
Default = Call Center 1.
Default = Call Center 1.
LDAP Port 1
dword
LDAP service port. There can be
multiple LDAP ports.
Default = 38983.
multiple LDAP ports.
Default = 38983.
LDAP Pwd
string
Encrypted user password.
LDAP Recovery Retry Time
dword
Recovery retry time, in
milliseconds. Default = 3000.
milliseconds. Default = 3000.
LDAP Request Timeout
dword
Maximum time, in seconds,
before an LDAP request times
out. Default = 15.
before an LDAP request times
out. Default = 15.
LDAP Root
string
Root of the LDAP data. Default =
o=Spanlink Communications.
o=Spanlink Communications.
MONITOR DEVICE
string
Network card on which to sniff
packets.
packets.
Serial Number
dword
Counter to indicate changes to
Site Setup values. Default = 0.
Site Setup values. Default = 0.
Table 1.
Site setup registry entries(cont’d)
Key
Value
Type
Description
Table 2.
BIPPA registry entries
Key
Value
Type
Description
Config
TOMCAT HOME
string
Location of the Tomcat webserver
files. Default = C:\Program
Files\Cisco\Desktop\Tomcat\.
files. Default = C:\Program
Files\Cisco\Desktop\Tomcat\.