Cisco Cisco Web Security Appliance S670

The Known Fixed Releases list at the following URLs shows the AsyncOS versions that support this 
firmware upgrade: 

 

A Cisco account is required to view this information. To obtain an account, visit

. 

This upgrade prevents an issue that can cause the appliance to become permanently inaccessible. If this 
issue occurs, the only solution is to RMA the appliance; there is no workaround. 

For complete information about this issue, see Field Notice 63877 at 

You must upgrade both AsyncOS and the RAID firmware to install this fix. 

See important instructions in Field Notice 63877 at 

.

To run this upgrade, you must access the CLI. The instructions below provide information on accessing 
the CLI.

Access to the CLI varies depending on the management connection method chosen while setting up the 
appliance. Initially, only the admin user account has access to the CLI. You can add other users with 
differing levels of permission after you have accessed the command line interface for the first time via 
the admin account. The system setup wizard asks you to change the password for the admin account. The 
password for the admin account can also be reset directly at any time using the password command. To 
connect via Ethernet: Start an SSH or Telnet session with the factory default IP address 192.168.42.42. 
SSH is configured to use port 22. Telnet is configured to use port 23. 

To connect via a Serial connection: Start a terminal session with the communication port on your 
personal computer that the serial cable is connected to. See the “Setup and Installation” chapter in the 
Cisco IronPort AsyncOS Configuration Guide for more information. Enter the user name and password 
below.

Cisco Web Security Appliances