Cisco Cisco 4G LTE Enhanced High-Speed WAN Interface Cards for LATAM Guida Informativa

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Q&A 
 
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What is the command to show whether I have obtained an IP address? 
The command is show interface cellular x/x/x. 
Can I configure a static IP address under my cellular interface or does the IP address 
always have to be negotiated? 
It is highly recommended that the IP address always be configured as ip address negotiated, 
even when a fixed (persistent) IP address is required. The cellular interface is spoofed as 
up/up (status/protocol states), regardless of whether or not the PPP is established. If this 
interface is configured with a specific IP address (instead of ip address negotiated), and if the 
PPP is not yet established, the routing table interprets a valid route available through the 
cellular interface. This problem is avoided by assigning a negotiated IP address. The 
configuration given previously is particularly important when using the cellular interface as a 
backup interface. 
I am trying to bring up a 3G HWIC (HWIC-3G-GSM), but is always stuck at the IPCP 
stage. 
Verify the following: 
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Verify that you have an active signal. 
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Check to see if your SIM card is activated. 
● 
Verify the APN, authentication, and username and password provided by your service 
provider. 
 
The cellular interface on the 3G HWIC (HWIC-3G-GSM) continuously enters into the 
shutdown status. Also the profile is not activating, even if the cellular interface comes 
up for some time. What is wrong? 
The profile does not become active until you are fully connected to the network. Verify that the 
profile number in the CHAT script: 
chat-script gsm "" "ATDT*98*1#" TIMEOUT 60, which is "1" in this case, corresponds to the 
profile number configured for the cellular interface. 
Also verify the dialer and cellular configurations as indicated in the configuration guides 
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On a 3G HWIC (HWIC-3G-GSM), the interface on the router comes up but then resets 
almost instantaneously when the ping stops. The debug ppp debug command output 
indicates what I think is a successful authentication, but it appears that the IP address 
is not being passed to the router even though the addresses of the DNS servers are 
being pulled. 
Verify that the username, password, and host name credentials under the show cellular x/x/x 
command output and the cellular profile match. 
My customer with a 3G wireless HWIC (HWIC-3G-GSM) is reporting a problem pinging or 
getting pinged. 
Verify that the syntax for the CHAT script is correct and is as follows: 
 
chat-script gsm "" "ATDT*98*1#" TIMEOUT 60 
 
where "1" in this case corresponds to the profile number configured for the cellular interface.