Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guida Dell'Amministratore
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Cisco Unified CCX Administration Guide, Release 8.0(1)
Chapter 8 Provisioning Unified CCX
Unified Gateway Auto-Configuration Details
these configurations, the equivalent term used on Unified ICME for these
configurations, and the Configuration Manager tool that can be used on the
Unified ICME Admin Workstation to view these configurations.
configurations, and the Configuration Manager tool that can be used on the
Unified ICME Admin Workstation to view these configurations.
Note
These configurations and their attributes cannot be changed on Unified ICME if
auto-configuration is enabled on Unified ICME.
auto-configuration is enabled on Unified ICME.
Unified CCX Term
Unified ICME
Term
Term
Unified ICME Configuration
Application
Service
Service Explorer
Route Point (Trigger)
Routing Device
Peripheral Monitor Table
CSQ
Skill Group
Skill Group Explorer
Resource
Agent
Agent Explorer
Note
The agent extension goes to
the Peripheral Monitor Table.
the Peripheral Monitor Table.