Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guida Dell'Amministratore

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Chapter 2      Introduction to Unified CCX Administration Web Interface
Accessing Unified CCX Administration Web Interface
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Cisco Unified CCX Administration Guide, Release 8.0(1)
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Accessing Unified CCX Administration Web 
Interface
The web pages of the Unified CCX Administration web interface allow you to 
configure and manage the Unified CCX system and its subsystems.
Use the following procedure to browse into the server and log on to Unified CCX 
Administration web interface.
Procedure
Step 1
Open the Unified CCX Administration Authentication page from a web browser 
on any computer on your network and enter the following case-sensitive URL:
https://<servername>/appadmin
In this example, replace <servername> with the host name or IP address of the 
required Unified CCX server. 
Step 2
A Security Alert dialog box displays. Click the appropriate button.
The Authentication page appears.
Note
Ensure that Cisco Tomcat and Cisco Unified Cluster View Daemon 
services are up and running before you login to the Unified CCX 
Administration using the above-mentioned URL. If you are using 
Microsoft Internet Explorer Version 6.0 or higher or Mozilla Firefox 
Version 2.0 or 3.0 browser, verify that the popup blocker is disabled.
Step 3
At the main Cisco Unified CCX Administration web page, enter your Unified 
CCX username and password. 
Note
If you are accessing Unified CCX for the first time, enter the Application 
User credentials specified during installation of the Unified CCX. See the 
Cisco Unified Contact Center Express Installation Guide for further 
instructions. The user id is case-insensitive in Unified CCX 8.0.