Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guida Dell'Amministratore
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Cisco Customer Response Solutions Administration Guide, Release 6.0(1)
Chapter 10 Managing Cisco CRS Historical Reporting
Purging Historical Data
Procedure
Step 1
From the CRS Administration menu bar, choose Tools > Historical Reporting.
The Historical Reporting Configuration web page opens.
Step 2
Click the Purge Schedule Configuration hyperlink on the Historical Reporting
Configuration navigation bar.
Configuration navigation bar.
The Purge Schedule Configuration area opens. The following fields are displayed
in the Purge Schedule Configuration area.
in the Purge Schedule Configuration area.
Step 3
In the Send email notifications to field, enter the e-mail address for notifications.
Step 4
From the drop-down list in the Purge data when database size exceeds N% of 2048
MB field, accept the default, or choose another number. The default without
redundancy is 70 and the default with redundancy is 55.
MB field, accept the default, or choose another number. The default without
redundancy is 70 and the default with redundancy is 55.
Step 5
From the drop-down list in the Initiate an automatic purge when database size
exceeds N% of 2048 MB, accept the default, or choose another number. The
default without redundancy is 80 and the default with redundancy is 65.
exceeds N% of 2048 MB, accept the default, or choose another number. The
default without redundancy is 80 and the default with redundancy is 65.
Step 6
From the drop-down menu in the Auto purge data for the oldest N days field,
accept the default of 7, or choose another number.
accept the default of 7, or choose another number.
Step 7
Click Update.
The Purge Schedule Configuration area refreshes, and the CRS system is
configured with the new values.
configured with the new values.
Field
Description
Send email notifications to
Email address(es) where notification is sent.
when database exceeds N% of 2048
MB
MB
Percentage of the maximum database size at which
notification is sent.
notification is sent.
Initiate automatic purge when database
exceeds N% of 2048 MB
exceeds N% of 2048 MB
Percentage of the maximum database size at which an
automatic purge is initiated.
automatic purge is initiated.
Auto purge data for the oldest N Days
Age of data to be purged.