Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Guida All'Installazione Rapida
Glossary
GL-14
Getting Started with Cisco Unified CCX, Relese 6.0(1)
Pre-Routing
Process of making a routing decision before a call reaches a termination point.
Prompts
A message from a computer that asks the operator to do something, such as enter
a command, enter a password, or enter data, or that indicates that the computer
is ready to accept input.
Publisher
The source of data across all servers in the Cisco CRS cluster. The Publisher is the
main CRS database. It includes configuration as well as call-flow data. All data is
written to this database, with the subscriber database(s) getting the data from the
publisher and synchronizing that data with the publisher data.
If the publisher fails, then data is written directly to the subscriber(s) database.
When the publisher comes back on line, it synchronizes its data with the data
currently in the subscriber(s). When done, it takes over again as publisher.
Purge
To delete both a set of data and all references to the data.
R
Real-Time Transport Protocol
See RTP.
Record (also database record)
In a database, a group of fields that make up one complete entry. For example,
record about a customer might contain fields for name, address, and telephone
number.
Repository
The subdirectory in the configuration datastore where Cisco user scripts are
stored. You manage your Cisco user scripts with the Repository Manager.