Cisco Cisco Unified Contact Center Management Portal 8.5 Manuale Di Manutenzione
Administration Guide for Cisco Unified Contact Center Management Portal Release 8.5(1)
35
system manager, 9
templates, 11
agent, 13
agent desktop, 15
agent team, 15
folder, 14
global, 11
skill group, 16
tenant administrator, 3
tenant folder, 3, 4
tenants
importing, 3
tenant administrator, 3
tenant administrators, 7
tenant folder, 3, 4
user interface, 25
user types, 3
web application, 21
web server, 1, 3