Cisco Cisco Unified Contact Center Management Portal 9.1(1) Guida Utente
Accessibility Guidelines for Cisco Unified Contact Center Management Portal 7.2
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To Create a Group
The Create Group page is only available from the Group Sub Menu. You
must be able to view at least one group that already exists in the system
before you can create a new group.
must be able to view at least one group that already exists in the system
before you can create a new group.
While viewing groups:
1. Click Create Group
2. If necessary, use the drop-down menu from the box at the left to
navigate to the folder in which to create the user
3. Fill in the following fields:
■
In the Name field enter the name for the new group
■
In the Description field enter any explanatory text, if
required
required
4. Click Create Group. A red success message will appear near the
top of the screen
To Create a Folder
The Create Folder page is only available from the Folder Sub Menu. You
must be able to view at least one folder that already exists in the system in
order to create a new folder.
must be able to view at least one folder that already exists in the system in
order to create a new folder.
While viewing folders:
1. Click Create Folder
2. If necessary, use the drop-down menu from the box at the left to
navigate to the folder in which to create the folder
3. Fill in the name and description of the folder
4. Click Create Folder. A red success message will appear near the
top of the screen