Cisco Cisco Unified Customer Voice Portal 11.0(1) Guida Dello Sviluppatore
V
OICE
E
LEMENT
: C
URRENCY
_W
ITH
_C
ONFIRM
C
ISCO
CVP V
OICE
XML 3.1
Element Specifications
Settings
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
inputmode
(Input Mode)
(Input Mode)
string enum
Yes
true
false
both
The type of entry allowed for input. Possible
values are:
values are:
voice
|
dtmf
|
both
.
noinput_timeout
(Noinput Timeout)
(Noinput Timeout)
string
Yes
true
true
5s
The maximum time length allowed (in
seconds) for silence or no keypress before a
noinput event is thrown.
seconds) for silence or no keypress before a
noinput event is thrown.
currency_max_noinput_count
(Currency Max NoInput Count)
(Currency Max NoInput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events
allowed during currency input capture.
allowed during currency input capture.
0
=
infinite noinputs allowed.
currency_max_nomatch_count
(Currency Max NoMatch Count)
(Currency Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events
allowed during currency input capture.
allowed during currency input capture.
0
=
infinite nomatches allowed.
confirm_max_noinput_count
(Confirm Max NoInput Count)
(Confirm Max NoInput Count)
int ≥ 0
Yes
true
true
3
The maximum number of noinput events
allowed during currency input confirmation.
allowed during currency input confirmation.
0
= infinite noinputs allowed.
confirm_max_nomatch_count
(Confirm Max NoMatch Count)
(Confirm Max NoMatch Count)
int ≥ 0
Yes
true
true
3
The maximum number of nomatch events
allowed during currency input confirmation.
allowed during currency input confirmation.
0
= infinite nomatches allowed.
max_disconfirmed_count
(Max Disconfirmed Count)
(Max Disconfirmed Count)
int ≥ 0
Yes
true
true
3
The maximum number of times a caller is
allowed to disconfirm a captured input.
allowed to disconfirm a captured input.
0
=
infinite disconfirmations allowed.
currency_confidence_level
(Currency Confidence Level)
(Currency Confidence Level)
decimal
(0.0 to 1.0)
Yes
true
true
0.40
The confidence level threshold to use during
currency capture.
currency capture.
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
Decimal
(0.0 to 1.0)
Yes
true
true
0.50
The confidence level threshold to use during
confirmation.
confirmation.
Element Data
Name
Type
Notes
value
string
The currency amount captured. This will always be a decimal number with the appropriate
number of padded zeros (up to 2).
number of padded zeros (up to 2).
value_confidence
float
This is the confidence value of the captured currency utterance.
confirm_confidence
float
This is the confidence value of the captured confirm utterance.
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