Cisco Cisco Computer Telephony Integration Option 9.0 Guida Dello Sviluppatore

*The CTI OS server imposes no restriction on the maximum length of this string. However, such 
restrictions are generally imposed by your switch/ACD and Cisco CTI Server. Consult the 
documentation for the switch/ACD or CTI Server for information on length restrictions for this string.

** Either AgentID or LoginName is required.

errorcode

An output parameter (return parameter in VB) that contains an error code from 

 in 

Default CTI OS return values. See 

If the Login request is successful, it returns a CIL_OK CtiOs_Enums.CilError code In addition, the 
requesting client should expect an AgentStateChange event if the request is successful with an 
Arguments member with keyword “AgentState” and value of the agent’s current state. (See 
GetAgentState for possible values.)

If the Login request is unsuccessful, the client will receive an OnControlFailureConf event and the 
request will return one of the following CtiOs_Enums.CilError codes:

E_CTIOS_INVALID_SESSION -- either the agent is not associated with the session or the session 
is not connected.

E_CTIOS_INVALID_ARGUMENT -- null or invalid arguments were provided.

E_CTIOS_LOGIN_INCONSISTENT_ARGUMENTS -- Login request argument values for 
AgentId and/or PeripheralID do not match the values that were set by SetAgent() prior to the Login 
request.

The Logout method logs the agent out of the ACD. If the ACD configuration requires or supports other 
parameters, these can be passed in as logout parameters.  Examples are AgentPassword (required by 
Alcatel for Logout) or logout reason codes (supported on Avaya Definity ECS, IPCC).

int Logout (Arguments& args)

HRESULT Logout (/*[in]*/ IArguments args, /*[out,retval]*/ int * errorcode)

Logout (args As CTIOSCLIENTLib.IArguments) As Long

int Logout(Arguments args)

CilError Logout(Arguments args)

args

Input parameter in the form of an Arguments array that contains the Logout parameters listed in 

.