Cisco Cisco Computer Telephony Integration Option 8.5 Guida Dello Sviluppatore
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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)
Chapter 4 Building Your Application
Deployment of Custom CTI OS Applications
ActiveX controls need to be copied and registered using the regsvr32 Windows
utility. Some ActiveX controls are dependent on others. For example, all Button
type controls (e.g. AgentStatectl.dll) depend on (buttoncontrol.dll) and all Grid
type controls (e.g. CtiosCallappearance.dll) depend on Gridcontrol.dll. The
following table below means that for a dll listed in the left column to work
properly, all dll’s listed in the right column (“dependencies”) need to be available
(copied and registered).
utility. Some ActiveX controls are dependent on others. For example, all Button
type controls (e.g. AgentStatectl.dll) depend on (buttoncontrol.dll) and all Grid
type controls (e.g. CtiosCallappearance.dll) depend on Gridcontrol.dll. The
following table below means that for a dll listed in the left column to work
properly, all dll’s listed in the right column (“dependencies”) need to be available
(copied and registered).
lists the dependencies of CTI OS ActiveX controls.
EmergencyAssistCtl.dll
EmergencyAssist ActiveX control
gridcontrol.dll
GridControl ActiveX control
holdctl.dll
Hold/Retrieve ActiveX control
IntlResourceLoader.dll
Internationalization COM object
makecallctl.dll
MakeCall ActiveX control
ReconnectCtl.dll
Reconnect ActiveX control
recordctl.dll
Record ActiveX control
SilentMonitorCtl.dll
Standalone Silent Monitor ActiveX control
SubclassForm.dll
COM utility control
SupervisorOnlyCtl.dll
Supervisor ActiveX control
transferctl.dll
Transfer ActiveX control
Table 4-2
ActiveX Control DLLs (continued)
DLL
Description