Cisco Cisco Computer Telephony Integration Option 8.5 Guida Dello Sviluppatore

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CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)

Chapter 8 Session Object

Notes On Message Filters

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OnMonitoredAgentInfoEvent

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OnMonitoredCallDeliveredEvent

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OnMonitoredCallEstablishedEvent

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OnMonitoredCallHeldEvent

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OnMonitoredCallRetrievedEvent

–

OnMonitoredCallClearedEvent

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OnMonitoredCallConnectionClearedEvent

–

OnMonitoredCallOriginatedEvent

–

OnMonitoredCallFailedEvent

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OnMonitoredCallConferencedEvent

–

OnMonitoredCallTransferredEvent

–

OnMonitoredCallDivertedEvent

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OnMonitoredCallServiceInitiatedEvent

–

OnMonitoredCallQueuedEvent

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OnMonitoredCallTranslationRouteEvent

–

OnMonitoredCallBeginEvent

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OnMonitoredCallEndEvent

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OnMonitoredCallDataUpdateEvent

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OnMonitoredCallReachedNetworkEvent

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OnMonitoredCallDequeuedEvent

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OnMonitoredAgentPrecallEvent

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OnMonitoredAgentPrecallAbortEvent

To circumvent this restriction, use an equivalent message in the filter
expression (for example, OnAgentStateEvent instead of
OnMonitoredAgentStateChange) and check in the message handler for the
CTIOS_MONITORED parameter to be TRUE.

void CMyEventSink::OnAgentStateEvent(Arguments & argParams)

{

if (argParams.IsValid(CTIOS_MONITORED) &&

argParams.GetValueBoolean(CTIOS_MONITORED))