Cisco Cisco IOS Software Release 12.4(4)T Dati aggregati
Product Bulletin
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Page 15 of 299
Product Management Contact:
Tim Johnson (
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2.4) Voice
2.4.1) Cisco Unified Communications Manager Express 7.1
Cisco Unified Communications Manager Express is the Cisco router based call processing solution
that provides a smart, simple and robust Unified Communications solution for small and medium
businesses and enterprise branch offices. Cisco IOS Software 12.4(24)T contains several new
features for customers using Communications Unified Communications Manager Express.
Cisco Unified Communications Manager Express is the Cisco router based call processing solution
that provides a smart, simple and robust Unified Communications solution for small and medium
businesses and enterprise branch offices. Cisco IOS Software 12.4(24)T contains several new
features for customers using Communications Unified Communications Manager Express.
Single Number Reach (SNR)
The Single Number Reach feature allows users to consolidate all their incoming calls into a single
business phone number which reaches both their Cisco IP Phone and their cell phone. This feature
enables users to answer incoming calls on their desktop IP phone or at a remote destination, such
as a mobile phone.
business phone number which reaches both their Cisco IP Phone and their cell phone. This feature
enables users to answer incoming calls on their desktop IP phone or at a remote destination, such
as a mobile phone.
The Single Number Reach feature includes:
1. Option to dynamically change alternate phone number from phone Telephony User Interface
(TUI)
2. Allows calls to be switched between IP phone and alternate phone with the touch of a button
3. Users can toggle SNR functionality on/off from the phone
Whisper Intercom
The Whisper Intercom feature allows a receptionist to perform a whisper page to the manager
phone to provide one-way voice from the calling to the called party, regardless of whether the
called party is busy or idle. In case the manager is already on a call, the audio from the receptionist
will not be heard on the manager’s other call.
phone to provide one-way voice from the calling to the called party, regardless of whether the
called party is busy or idle. In case the manager is already on a call, the audio from the receptionist
will not be heard on the manager’s other call.
The Whisper Intercom feature includes:
1. The phone receiving a whisper page displays the extension and name of the party initiating the
whisper page and Cisco Unified CME plays a zip zip tone before the called party hears the
caller’s voice
caller’s voice
2. If the called party wants to speak to the caller, the called party selects the intercom button on
their phone.
3. The lamp for intercom buttons is colored amber to indicate one-way audio for whisper intercom
and green to indicate two-way audio for standard intercom.
SIP Line Side Enhancements
SIP Line side enhancements in Cisco Unified Communications Manager Express for Cisco SIP
endpoints builds on an already robust feature set for SIP endpoints.
endpoints builds on an already robust feature set for SIP endpoints.
SIP Line Side Enhancement includes:
1. Shared line support across up to 16 Cisco SIP phones
2. Ability to barge into calls for Cisco SIP phones with shared lines
3. Calls put on hold on Cisco SIP phones with shared lines can be resumed by other shared line
members